Shopping Assistant plans, trial and billing

Each live WooCommerce store has its own subscription, payment method, usage and invoices, and changing or canceling one store never affects another. Every plan has every feature; plans differ in size.

What each plan includes#

Prices are on the Seyaq – AI Shopping Assistant page: in SAR in Saudi Arabia, in AED in the UAE and the rest of the Gulf, and in USD elsewhere, and you pay in the currency shown. Each variation counts as a product; the main product of a variable product doesn't.

The Free plan#

A store with up to 200 products gets the Free plan on its own once its first product sync finishes, with no card: 200 AI replies, 50 photo searches and 10 voice minutes a month, 1 team member, conversation history up to 30 days, and no Seyaq support (this help center instead). One store per Seyaq account can be on Free. A store with more than 200 products uses the free trial and then a plan; a Free store that grows past 200 pauses until you start the trial or choose a plan, and the plugin's Overview says why.

The free trial#

The free trial has the full allowances of the plan you picked on the service page (Growth if you didn't pick one), with no card. Each store gets one trial, ever, and one Seyaq account can start up to three. The store's owner starts it after connecting the store and its first product sync: Start free trial on the plugin's Overview, or on Store subscriptions. A store on Free can start it too. Nothing is charged when it ends: a store with up to 200 products moves to the Free plan, and a larger store's assistant stops answering until a plan is chosen. Buying a plan during the trial ends it and starts the paid period with fresh allowances.

To keep the assistant on when the trial ends, press Keep the assistant after the trial on Store subscriptions while at least two days are left, choose a plan and add a card. Nothing is charged until the trial ends; that plan then starts and is charged, with no gap for your shoppers. You get an email confirming it and a reminder before the charge, and Cancel the plan after the trial stops it until then.

Choose, change or cancel a plan#

1. 1

   Open Store subscriptions

   Sign in on seyaq.ai and open Store subscriptions. Each store is listed with its plan, usage and reset date.

2. 2

   Choose or change the plan

   Press Choose a plan or Change plan. A higher plan applies right away, with the prorated charge shown before you confirm; a lower plan, or a switch between monthly and yearly, starts at the next renewal.

3. 3

   Update the card or see invoices

   Press Payment method and invoices. Invoices are also listed under each store.

4. 4

   Cancel

   Press Cancel subscription. The assistant keeps working until the end of the paid period, and Resume subscription takes the cancellation back until then. A plan bought without a free trial can be refunded within 14 days of the first payment — ask Seyaq support; a plan that follows the trial and renewals are not refunded (Shopping Assistant Terms).

When an allowance runs out#

The plugin's Overview warns at 80 %, 95 % and 100 % of an allowance. When one runs out, the assistant pauses that feature until the monthly reset; shopping and checkout keep working. There are no automatic overage charges, and your subscription renews as scheduled.