In this guide
Before you start, you need:
- An active Seyaq plan, with the store set up for Shopify.
- Your store's permanent address, the one ending in myshopify.com. You'll find it in Shopify admin → Settings → Domains.
- A Shopify login that can approve apps for the store, such as the store owner's.
Seyaq connects to each Shopify store through its own private Seyaq app. Connecting takes two short visits: the first to give us your store address, and the second, once your app is ready, to approve it.
Enter your myshopify.com address
On the Connect store page
We prepare your private app
Usually within one business day — you get an email
Connect and approve
In Shopify, with access to products only
Products sync
Changes arrive within minutes, plus a full sync every day
First audit scheduled
Automatically, once the first sync finishes
Connect in four steps#
Enter your myshopify.com address on the Connect store page
Open the Connect store page from the sidebar. Type the address that ends in myshopify.com, not your own domain, then press Save store address.
Screenshot from the Seyaq dashboard (demo store) Wait for the email that says your Seyaq app is ready
We prepare a private Seyaq app for your store, usually within one business day. Until then, the page shows that your app is being prepared. There's nothing else to do.
Screenshot from the Seyaq dashboard (demo store) Press Connect Shopify and approve the access in Shopify
Shopify opens its own approval screen. Approve it. Seyaq reads your products and their translations, and may add one redirect so that
/llms.txt(a summary file for AI tools) on your domain opens your Seyaq file. It never reads orders, customers or payments. You then return to the Connect store page automatically.Screenshot from the Seyaq dashboard (demo store) Let the first sync finish
Products, prices, stock and their Arabic and English translations start syncing straight away. When the page confirms that the store is connected, you're done. To pull everything again later, press Sync products.
Screenshot from the Seyaq dashboard (demo store)
What Seyaq takes from Shopify#
- Product names and descriptions, plus their Arabic and English translations when your store has them. Seyaq never translates them.
- Prices (the lowest price of a variant in stock), stock for each variant, and up to 10 images.
- The product type or Shopify category as the category, the vendor as the brand, and the product's page on your store, where shoppers complete the purchase.
- Draft and archived products, and products not on your Online Store, stay hidden from AI assistants.
Finish on the Store tools page: two one-click switches#
Connecting brings your catalog into Seyaq. To put your product information on your own storefront too, open the Store tools page from the sidebar:
- Press Open the theme editor. In the Shopify theme editor → App embeds, turn Seyaq on and press Save. This one switch adds Seyaq to every page of your store, with no code.
- Press Add the /llms.txt redirect. This one click makes your-store.com/llms.txt open your Seyaq file.
- Once the first sync has finished, press Verify now in the Verify installation section to confirm that your product data appears on your storefront. Seyaq repeats the check every day.
What happens next#
- Product changes in Shopify reach Seyaq within minutes, and a full sync runs every day to catch anything missed.
- Once the first sync completes, Seyaq prepares your tracked shopping questions from your catalog and starts your first audit automatically. To review this setup any time, press Audit settings on the Visibility reports page.
- Your score, competitors and priorities appear on your dashboard after that audit. See Read your dashboard.
If something doesn't work#
| What you see | What to do |
|---|---|
| The address is refused | Use the address that ends in myshopify.com, not your custom domain. You'll find it in Shopify admin → Settings → Domains. |
| Still "preparing" after a business day | Contact us and we'll check on your app. |
| The Shopify connection did not complete. Please try again. | Press Connect Shopify again and approve within a few minutes. If you wait too long on Shopify's approval screen, it shows an error instead. In that case, start again from the Connect store page. |
| This Shopify store is already connected to another Seyaq store. Contact support if it should be yours. | That Shopify store is linked to another Seyaq store. Contact us if it should be yours. |
| Re-connect Shopify from Connect store to allow Seyaq to add the redirect. | Your store was connected before the redirect was available. Press Re-connect Shopify on the Connect store page and approve in Shopify. Then add the redirect. |
| A note in the Store data sync section that plan limits left products out | Your catalog is larger than your plan allows. Compare plans. |
| Your store was set up for a different platform | Our team can switch it for you, and your products, reports and keys are kept. If the store is connected, disconnect it first. Contact us. |
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Related guides
- Make your store AI-readyMake your store readable by AI toolsAdd Seyaq's product data and llms.txt to your own store, check that they work, and keep your policies current for compatible AI tools.
- Understand your resultsRead your dashboardWhat your visibility score, its change, the four key figures and each chart mean, where every number comes from, and what to do next.
- Account, billing and supportFix common problemsFind your symptom — a store stuck connecting, a failed sync, no report, a paused store or missing emails — and fix it step by step.